1. Power Knowledge Center
  2. Product Service Center FAQ (Customer Care)

What is the product repair process for PE® products?

PE® does not sell internal circuit boards or any other internal components for our products. For safety purposes, and to maintain the integrity of our products, the only factory-authorized repair procedure requires returning all PE® products to our factory for a full evaluation and analysis. After you submit the request for product service found on this page, the PE® Product Service Center will provide you with a Customer Care Number, and further instructions throughout the process.