What is the Diagnostic Charge/Fee?

Depending on the age and the warranty status of your Power Electronics® product, you may be required to pay a diagnostic charge when you send your items to Power Electronics. This fee covers the labor for evaluating the unit. The amount of the diagnostic  fee varies depending on the size and model of the PE® product, and the exact amount will be quoted to you when you submit your initial Product Service Request. Once our expert repair team has analyzed the unit, we will then send you a Service Quote with the charges for the repairs, which will be in addition to the diagnostic charges. The diagnostic fee will be due regardless of whether or not you decide to proceed with the repairs.