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  2. Troubleshooting and Product Assistance

How can I use the drive’s event codes to help me diagnose and fix system issues?

Interpreting Event Codes

When a trip occurs, one of the codes listed below will be displayed, and action should be taken to correct the cause.  The list of event codes on this site and in your manual will explain each trip condition, and give some possible causes. If the recommended changes do not relieve the problem, then please contact the factory for further assistance. If calling, it will be helpful to have a complete list of the recorded event codes (E1-E4) available along with the model and serial number of the product in question.